Vca Castle Shannon Animal Hospital

Vca Castle Shannon Animal Hospital
Vca Castle Shannon Animal Hospital Castle Shannon, PA 15234
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Consumer Feedback

(2 Reviews)
Environment
3 star average for Environment
Service
5 star average for Service
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Went in for an emergency visit @ 1030 am - sat in waiting room for 30 minutes with a bleeding cat. The staff was more concerned about what they were going to order for lunch than how my cat was doing. Anyway cat needed surgery - they didnt take her into surgery until 930pm (so maybe they didn't feel like it was an emergency - although I was charged for an emergency! I had to pick her up at 1230am to avoid a ~ $175 hospital over night stay. No one ever called to follow up or to check if she was ok - I have never been to a vet that didn't call to check on an animal after a surgery. All this cost me ~$1300.I will never go back there again.
by tk xxx.xxx.140.28
December 03, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
How would you rate your experience with this provider?
The best
by Deb Battista xxx.xxx.16.202
June 12, 2014
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