Cochranton Veterinary Hospital

Cochranton Veterinary Hospital
Cochranton Veterinary Hospital 33124 Highway 322 Cochranton, PA 16314
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Was the waiting area spacious enough?
Totally
Does the provider's staff treat you well?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
by terrie wayne xxx.xxx.182.133
April 19, 2014
Has this veterinarian ever misdiagnosed your pet?
Yes, I have lost my faith in their care
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Is food and water always available for your pet at this veterinarian's office?
No, my pet was dying of thirst the last time I was there
Did you feel safe in this provider's care?
Absolutely Not!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Robert xxx.xxx.203.136
December 03, 2013
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.37.245
January 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.58.247
April 04, 2012
Cochranton Veterinary Hospital is outstanding. They made sure all of my questions I had were answered, and are always available if I think of any more. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office is easy to find. I took my cats there and will be taking my new puppy. My mom has been taking her animals there for years and feels the same way. They are by far the best I've ever seen.
by Tori xxx.xxx.110.61
March 29, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
February 10, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 20, 2012
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous
January 06, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the examining rooms clean and free of odor?
Yes
by Anonymous
December 15, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
October 27, 2011
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