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Leighow Veterinary Hospital

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Leighow Veterinary Hospital
Leighow Veterinary Hospital
(4 Reviews)
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Danville, PA 17821
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
1.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
BEWARE of taking your pets to this veterinarian. What a traumatic mess they caused!!

Last month, I dropped my dog off early in the morning for a routine dental procedure. When my phone rang several hours later, I expected to hear that the procedure had been completed and that I could pick my dog up later that day. Instead, I was told that the procedure had not occurred because a staff person poisoned/overdosed my 5-pound dog with sedatives intended for a 70-pound dog. Poison control was called but their advice to induce vomiting "did not work", so a charcoal treatment was applied instead. An emergency 24-hour facility had to be lined up (an hour away from home), just in case my dog needed round-the-clock observation/intervention (because Leighow typically closes at 7pm). I was informed at one point during the day, when an employee called to give me an update, that my dog appeared to be doing reasonably well (so far, so good) --considering the circumstances--and that I would be glad to hear that "protocols were now in place to prevent this from ever happening again." While I was certainly glad to hear that my little dog was hanging in there, I WAS VERY CONCERNED that effective protocols were apparently not already in place, especially for something as basic as medication management. It made we wonder if other operational protocols are lacking as well, and if staff are sufficiently trained. So, the idea of taking any of my dogs back to Leighows, especially to undergo a procedure requiring anesthesia, was completely out of the question. As an update: I was able to pick my dog up from Leighows about 12 hours after the overdose incident. She was dazed and tired and not herself, following the ordeal. She perked up the next day, after fully realizing she was in her home environment with her humans and 2 dog "siblings."

All of my dogs will be receiving the care they need from another veterinarian.
by Diana R. xxx.xxx.15.24
February 20, 2023
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.248.144
August 05, 2012
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they didn't tell me anything that I could be doing better
Did this animal hospital use current and safe equipment?
Not at all; the equipment is dangerous!
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
by Anonymous
September 05, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Without a doubt!
Were the examining rooms clean and free of odor?
Yes
by Anonymous
May 30, 2011
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Danville, PA 17821