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Mars Animal Depot Veterinary Hospital

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Mars Animal Depot Veterinary Hospital
Mars Animal Depot Veterinary Hospital
(12 Reviews)
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Evans City, PA 16033
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Always clean an polite extra helpful. I can’t walk my dog as I use a cane now so they come out and bring her in. We are so glad they are back. One of my small poms had bladder stones and he was able to remove them they are not smooth more like cinder. How uncomfortable she must have been all the way through obedience classes I wonder she barely passed. Then I had a rescue dog that got too big he helped find her a new home now she is happy. They helped me through that emotionally. To know that she was happy helped me a lot. Now to the present. malti Pom perfect for me she had a problem that could have required a $3500Surgery but he wanted to try a conservative treatment. It worked! Saved me lots of $ the techs are great at answering questions.
by Evelyn xxx.xxx.188.226
June 23, 2022
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Absolutely Not
Did this provider thoroughly explain the risks and benefits of your treatment?
No
Do you think that the provider's staff are well trained?
Somewhat
Does this provider have helpful information available online?
No
by alison xxx.xxx.4.77
October 14, 2014
Would you recommend this provider to others?
No
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this provider listen to your input and concerns?
No
Did you leave the animal hospital feeling satisfied with your visit?
Not satisfied, but not unhappy
Did a staff member acknowledge or greet you when you entered?
Yes
by Anonymous xxx.xxx.82.214
October 02, 2014
I honestly don't know how anyone could write a bad review about Dr. Frank! While I found that occ Debbie can be a little grumpy I have never found her to be rude in any way & the rest of the girls are always extremely caring & friendly & Dr. Frank is amazing! We started going there 10+yrs ago after another Vet told us that without brain surgery my 4yr old epileptic german sheperd wouldnt live past 5yrs old. Dr. Frank said he didn't need surgery, just some medicine. That sheperd (with the help of Heidi-ty- who stayed all night with him when he as intensive care for 9days) lived to be almost 12yrs old!! Occasionally I do have to wait but, I don't care! I think some people are born to be vets & Dr. Frank is that person. He knows what he's talking about & he really cares about the animals not just the $. I have 3 large dogs & I totally trust their health/lives to Mars Animal Depot !!!!!!
by Beth xxx.xxx.228.16
August 08, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Would you recommend this animal hospital to others?
Absolutely Not
Was this animal hospital's staff friendly?
No, they were rude
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.138.125
March 10, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.82.210
August 29, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.98.206
July 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by LA RYAN xxx.xxx.198.246
June 26, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 29, 2012
Would you recommend this animal hospital to others?
Yes
by Anonymous
September 07, 2011
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Evans City, PA 16033