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Dr Gerry Madden Dvm

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Dr Gerry Madden Dvm
Dr Gerry Madden Dvm
(11 Reviews)
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308 Euclid Avenue Maple Glen, PA 19002
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Is this business handicap-accessible?
No
by Anonymous xxx.xxx.242.45
April 02, 2014
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.191.165
February 02, 2014
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.9.1
July 22, 2013
I would rate Dr. Madden as far below zero as I possibly could. Dr. Madden has been our vet for 15 years and when we brought our dog into see him after she injured a cyst (which he, for years, has told us was harmless and to ignore it) on her side and was bleeding, we were told that there was nothing that could be done and that we should choose to put her down that very day. Shocked, we attempted to give an explanation about the injury and how it was sustained but our concerns were ignored. We took our dog to a second vet who carefully examined her and assisted us through this injury. Our dog is doing wonderfully now and passed every health test with flying colors. To say that we are angry is the understatement of the century. It is one thing to give us absolutely incorrect medical information about our dog but to disrespect us like that after 15 years of patronage is absolutely unacceptable. Dr. Madden does not deserve to take care of your pets; please choose someone who will give you the respect and care you deserve.
by laned xxx.xxx.208.7
April 24, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.74.90
April 13, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.81.105
March 11, 2013
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.169.51
November 22, 2012
Dr. Madden was our vet when we lived in Ft. Washington and he is the best of the best. Now we live almost one hour away and we make the trip back there because he is such a great vet. He is very knowledgeable and so easy to talk to. He takes the time to explain. He is also a very skilled surgeon. I appreciate the personal touch, he knows our dogs. The staff is a reflection of him, kind and patient. I have never waited more than ten minutes and the office is amazingly clean for a vet.
by Sabath xxx.xxx.180.11
July 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by ZhuZhu's Owner xxx.xxx.229.3
May 07, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Anonymous
September 12, 2011
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Map and Directions
308 Euclid Avenue, Maple Glen, PA 19002