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Prospect Park Veterinary Clinic

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Prospect Park Veterinary Clinic
Prospect Park Veterinary Clinic
(48 Reviews)
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Prospect Park, PA 19076
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel that your visit with the provider was time well spent?
Mostly yes
Were the examining rooms clean and free of odor?
Yes
by Anonymous xxx.xxx.167.226
June 18, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Is this business handicap-accessible?
No
Was this veterinarian friendly?
Extremely Friendly
Does this provider return your phone calls?
Promptly
by Anonymous xxx.xxx.41.6
June 18, 2014
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Was this animal hospital's staff friendly?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous xxx.xxx.235.117
February 27, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.46.246
February 06, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.210.20
January 04, 2014
They were absolutely amazing and make others in the same field look like beginners. I felt absolutely at ease leaving my pet here- everything is brand-new and top of the line. Their equipment is all the most advanced, so I knew my pet would be getting top of the line treatment. One of the first things I noticed when I came in for my appointment here was that the building was not handicap-accessible. I didn't see any ramps or wheelchair accessibility, which seemed kind of strange to me. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by D Gallagher xxx.xxx.11.218
November 24, 2013
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.62.134
November 11, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.248.94
October 22, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Was your pet anxious to leave this veterinarian's office?
Sort of, my pet seemed more anxious here than other places we've been
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.53.194
October 11, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Was this veterinarian friendly?
Yes
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by tibbses xxx.xxx.116.2
August 26, 2013
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Prospect Park, PA 19076