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Scott Bryant, Dr.

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Scott Bryant, Dr.
Westside Veterinary Hospital
(9 Reviews)
> Get Phone Number & Directions
2917 Reidville Road Spartanburg, SC 29301
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
If your dog is a patient of DR. HILL or WESTSIDE VET CLINIC please be careful! I took my 6 yr. old Yorkie for an office visit for a sinus infection and to get her heartworm medications. Dr. Hill looked at records that were over 2 years old from my previous vet and told me that my dog was in kidney failure. Dr. Ames had looked at the same records 1 year before and never said a word about kidney failure. Dr. Hill wanted to perform approximately $300 in tests and had me in tears thinking my dog was dying. She told me she needed to run a Urine Analysys and that Emme should stay overnight for IV fluids but since my dog has separation anxiety I told her this could not happen so she told me to give her IV fluids at home for 10 days. I called my previous vet who had seen her since she was a year old before we moved to Spartanburg and he pulled the records and said he would have told me then of Emme showed any signs of kidney failure. He actually laughed when I told him what she said going by records that were 2 years old. I then asked for a copy of Emme's records to be sent to another vet for a second opinion and when I got to the new vet for the second opinion Westside Vet would not send the records saying that they were "their" property. I paid for the visit and the records are my property and I had to drive over there wait for 30 minutes to get the records and take them back to the new vet's office. Of course the new vet found no evidence of kidney failure and actually laughed at Dr. Hill's diagnosis. I was told that the only problem was that I was feeding her too much protien and to change her diet. No kidney failure. I thought abut this for several weeks and everyone I talked to told me I should call Dr. Bryant the owner of the clinic so I went there last week to talk to them and he was not there. I had a meeting with Erica the head receptionist and even she said that the numbers on the chart did not show kideny failure and she would have Dr. Bryant call me Monday. He never called so I called to speak to him and Dr. Hill called me back herself and called me a liar and said that she never told me that my dog was in kidney failure and there was no record of it in the chart. Well that is because she did not write it in the chart only told me verbally. I asked her to please put Dr. Bryant on the phone and she refused. I called back and Dr. Bryant threatened to sue me for slander. I can tell you that I would not take an earthworm there for care. They are rude, over crowded and try to scare you into running tests that are totally unnecessary. I can't believe she told me my dog was dying and then denied it.
by Christine xxx.xxx.3.53
April 15, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Does this provider remember you by name?
No
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.99.155
June 23, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.171.32
October 28, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.71.193
May 13, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.25.254
May 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.88.183
July 10, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous
October 14, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Anonymous
August 01, 2011
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
June 27, 2011
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Map and Directions
2917 Reidville Road, Spartanburg, SC 29301