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Rockport Veterinary Clinic

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Rockport, TX

Bywaters Sally Turner DVM

Rockport, TX

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Rockport Veterinary Clinic
Rockport Veterinary Clinic
(11 Reviews)
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Rockport, TX 78382
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Consumer Feedback

(11 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
good vets and nice people
by jack lachman xxx.xxx.176.31
June 10, 2017
I brought my cat in as he was in horrific pain. I was told to see Dr. Cruser, but was seen by Stork instead. He said that my cat had possibly suffered a blood clot and that he could possibly have saddle thrombus which is a deadly horrible possible diagnosis. He gave my cat a shot of pain meds and sent him home. All day I was crying thinking that my cat was going to die. When I got home from work, he was in so much pain and I rushed to the 24 hour emergency vet in Corpus Christi. They rushed him back as soon as I got there. After exam, I was relieved to know that it wasn't saddle thrombus, but a urinary tract blockage that is very common in male cats. What kind of vet (Stork) would do that to someone? I even asked Stork to exam his penis because that's where the pain was. He did not because he said he already knew it was a blood clot. I am so angry with this man! He traumatised me so badly with a very wrong diagnosis. He should be banned from ever touching an animal again.
by kitty xxx.xxx.209.229
December 09, 2016
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this veterinarian answer all of your questions?
Yes
Did you think that this provider was thorough with you during your appointment?
Very
Did this provider seem up-to-date with the current advancements in their field?
Yes
by drh xxx.xxx.79.96
April 11, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider helpful about using your insurance coverage?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous xxx.xxx.105.8
April 10, 2014
Did this provider show attention to detail?
Kind of, but not very much
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was the waiting area spacious?
No, multiple people had to stand
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.155.194
June 24, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this veterinarian offer emergency after-hour services?
Never! It's hard enough getting them to see me during regular business hours
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.42.166
April 27, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.64.58
March 29, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this veterinarian have a large selection of medication available for your pet?
No, they didn't carry the medicine I was looking for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
by Reverend xxx.xxx.42.166
December 21, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. My hairy four legged children have gone to Dr Cruser for years. They not only met their needs, but were very compassionate when I had to make a tough decision.
by Sharon xxx.xxx.61.105
June 02, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider answer all of your questions?
Yes
Was this provider late to your appointments?
No, they were on time
Were the examining rooms clean and free of odor?
Yes
by Anonymous
July 07, 2011
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Map and Directions
Rockport, TX 78382