Animal Hospital Of Santa Fe

Animal Hospital Of Santa Fe
Animal Hospital Of Santa Fe 4405 North Fm 646 Road Santa Fe, TX 77510
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
they are not caring for our animals when we have left ours he was loosing weight and we knew there was something wrong we left our little sick baby with them. for 2 days!!! they charged us with over a thousand dollars we paid 400.00 when we went back to pick up our sick little baby I asked if they had found out what was wrong our baby, and they said they ran all kinds of test and his is fine and eating so they hand us the bill for over 600,00 dollars that now we owe on top of the 400.00 we had already paid them for the service we left him with them for 2 days and we pick our baby up and it was Friday he wouldn't eat nothing Saturday or Sunday!! Sunday afternoon he was laying next to my chair and he just was laying there then our daddy came by as me and my husband was on the floor next to our baby crying and praying LORD PLEASE DON'T TAKE OUR BABY!! then when our daddy got there that's when he had white foam coming out of his little mouth and he passed away!! so when they tell you!!! your animal is ok and send you home with medicine!! and you are sure that you know that there is something wrong with your pet!! go find a real vets office!!
by very upset for the lose of my baby xxx.xxx.226.153
February 14, 2020
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider give unbiased advice?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.71.40
May 06, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider answer all of your questions?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.222.73
April 28, 2013
Did this provider rush your appointment?
No
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.117.10
January 25, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this provider prominently display their diplomas or business license?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.64.92
October 23, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.191.66
October 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.53.50
September 11, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
They gave me some advice but I didn't find it helpful
by Anonymous
January 28, 2012
Did this provider answer all of your questions?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 13, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 23, 2011
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