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Oxbow Veterinary Clinic

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Oxbow Veterinary Clinic
Oxbow Veterinary Clinic
(7 Reviews)
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Bradford, VT 05033
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.136.200
July 08, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Linda & mike xxx.xxx.20.174
March 02, 2013
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider answer all of your questions?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.28.144
February 12, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
No, it wasn't too loud
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by rosie xxx.xxx.174.109
February 12, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.141.158
May 29, 2012
Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Anonymous
March 02, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the examining rooms clean and free of odor?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 16, 2011
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Bradford, VT 05033