Madison Road Veterinary Clinic

Madison Road Veterinary Clinic
Madison Road Veterinary Clinic 1800 Madison Road Beloit, WI 53511
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
I will NEVER go back to this vet again. I had my dog spayed on 3/13/15 and he called me after her spay and said "I spayed her the best I could. I could only find one uterine horn. I cut her open more to find it, but could not find it." ...Spayed her the best you could?? Are you kidding me? This tells me the job was half done. Not to mention the cut in her stomach was huge and unnecessary. How long have you been doing this for?...When I went to pick her up, I was charged an extra $40 dollars on top of the $160 for her being 10 months past the year date, so her fee for the spay was $200 - much higher than many places charge, and significantly higher for only being half-done. He didn't give me a collar to put on her and told me that that "she should be fine" because she doesn't have outward stitches. I went to work and when I came back I found that she tore the wound open (likely bc it was itching) and had an infection as a result. I had blood and puss all over my house and she was in significant pain. I took her back to the vet and he refused to waive the fee even though he dropped the ball on putting a collar on her. He kept saying "We did nothing wrong, we did nothing wrong." Well sir, you did. You charged me max price and did shoddy work. I will not patronize someone who isn't accountable for mistakes and I will not patronize someone who cuts corners.
by Holli xxx.xxx.226.54
March 12, 2015
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you going to visit this provider again?
Sure
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.194.186
April 01, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you by name?
Sometimes, but not always
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.19.116
December 17, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.19.59
December 08, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by SMOKEY xxx.xxx.232.211
October 23, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.214.203
July 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.214.186
May 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Carol Whtledge xxx.xxx.57.213
March 29, 2012
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Anonymous
March 02, 2012
Are you going to visit this provider again?
Without a doubt!
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
February 23, 2012
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