Companion Care Animal Hospital

Companion Care Animal Hospital
Companion Care Animal Hospital 838 Wisconsin Avenue Boscobel, WI 53805
Add a Review

Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
We travel 45 minutes because of the exceptional care!
by Dianna xxx.xxx.87.6
February 04, 2024
Very overpriced. It's too bad that there is not another vet in town for customers to have a choice.
by Anonymous xxx.xxx.180.205
May 10, 2018
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.127.22
December 21, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by anon xxx.xxx.30.130
November 20, 2013
This vet was the only vet that my pets have ever used since their birth. We just lost one of our beloved dogs who was a very special and loving family member in our lives. Maybe we expected too much, but we never even got a condolence from this clinic. Yet our entire community sent us condolences for our loss. Just not his own and only doctor or anyone in that clinic.

Both my husband and I have been so emotionally fragile since our beloved dogs passing. We don't understand it, within 24 hours he went from joyful, energetic and fun loving to lethargic and dying and then dead. 24 HOURS! This clinic never even asked us about it. Was it because he was overweight? Was it a bite from a infected insect or poison one or what? Whatever it was we will never know. It was so fast so quick and we didn't make it to the vet before he passed. That kind of passing will always make us second guess ourselves and wonder what went wrong and why.

As soon as we noticed his illness we rushed home early from our vacation up north only a 8 hour drive from this clinic. Unfortunately, he passed half way home from that trip in our laps.

What we did get was told we don't have a clue what services our pets had over the years they were seen by this clinic. Yes we were told that "sometimes clients hear what they want to hear and not what is really being said to them." That was Ronnie's exact words to me when consulting about a possible surgical procedure for my other pet. I know what she shared with me from that pets first surgical procedure and I lived with that fear for over 7 years. I mentioned that fear to her during those 7 years and always referenced with her that first surgical experience anytime there was mention of teeth cleaning or any other procedure that would be our dog under. She had no issue during those years to agree with me about my concerns. Not ever did she tell me I was wrong during those years. Now why would a clinic like this let a client think their dog almost died during a spayed surgical procedure for 7 years and then all of a sudden tell that client she was making that up and it was not true?

The second insult came within a week and a half. I called to ask for my dogs updates on shots record for a pet service I was going to take the pet to for teeth cleaning and other hygiene cares. Ronnie thought it appropriate to inform me that teeth cleaning is a waste of money if your not going to do it everyday. Apparently, her impression of me is that I won't follow through with the teeth cleaning of my pet once the specialist trains me.

Ten years, no condolences, called a liar and told I don't care for my pets. I requested her send my pets records to a new vet, they did so without question and no contact with me to follow up. Spent at least 6000.00 or more in those 10 years too. Including at least 10 referrals to them. I would have thought my pets mattered and my being their client did too. I learned it didn't.





by anonymous xxx.xxx.83.109
August 25, 2013
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I love how much attention to detail they show. I never have to worry about them making a mistake or forgetting something. The veterinarian and friendly staff educated me on what I could do better to help keep my dogs healthy and happy. They are VERY affordable!
by Anonymous xxx.xxx.204.154
June 11, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you recommend this animal hospital to others?
I Already Have
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.242.141
January 23, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Brennifer xxx.xxx.97.5
October 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.65.25
June 18, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
August 13, 2011
Add a Review