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Mosinee Veterinary Clinic

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Mosinee Veterinary Clinic
Mosinee Veterinary Clinic
(3 Reviews)
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Mosinee, WI 54455
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
 I have had 2 experiences with the Mosinee Veterinary Clinic and will never have another. This does not come from the care they provided to the animals but the cost of that care and their lack of consideration for their owners. I should have learned from my first experience with them but I did not. That bout cost me over $900 and they could not find a single thing wrong with my cat. I authorized $250 in charges and they took it upon themselves to run additional tests that I did not have the money for and required payment on the spot. So after feeling totally violated and screwed over I called back to dispute the charges and was blown off and told that there really wasn�??t anything they could do since the tests were already complete. Unfortunately the next experience I faced with them was out of desperation as I could not get into my reputable vet. My other cat had an issue so I decided to take her there. They said the first thing they needed to do was to check the anal glands. I was there during this attempt and the vet struggled with the cat and I don�??t think he ever accomplished what he attempted to do because the cat was struggling so much. He mentioned that everything was fine and recommended a blood and urine test to check for issues or infection. These came back negative so he advised me to have them give her an antibiotic shot and she would be �??fine�?�. What do I know, I said ok! Well now I waited a moment for the assistant to come back and I overheard the vet and somebody talking about my bill through the wall and they went down the list. When they got to the anal gland part, the vet was very indecisive as I believe he knew he didn�??t effectively check the glands. The lady just said �??well, we will charge him for it anyway�?�. Upon being presented with a $360+ dollar invoice with no definitive solution I requested to talk to the vet. He came out and I questioned the anal gland fee and he said �??well�?�. I checked them and�?�.. they were fine�?� again, very indecisive. I asked if they were expressed which I believe is what I was charged for and he said there was no need. I paid the bill and left very upset. The cat�??s symptoms never changed so I made an appointment with my regular �??honest�?� vet 7 days later. Within 2 minutes of being there he said �??well, I know exactly what is wrong, her anal gland is 4 times the size it should be and it is as hard as a rock.�?� The cat needed to be sedated to fix the problem so the procedure was schedule the following day. We were then told that the antibiotic that was administered was not the correct one for that type of infection. Once again that violated feeling took over. The next day came and went we went to pick up our cat and waited for the invoice. This invoice was for 2 separate appointments, anesthesia, the procedure, an anti-inflammatory shot and the correct antibiotic shot. I was pleasantly surprised when the bill came to $116. Mosinee Veterinary Clinic charged me over 3 times that price and accomplished nothing more than upsetting a very connected customer who will gladly spread the word about their crooked practice. I will not hide behind the anonymity of the internet, my email address is mike52995@gmail.com if you have any questions. ”
by Mike xxx.xxx.75.118
October 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Kerry Miller-Mouzon xxx.xxx.31.1
August 10, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider offer flexible appointment times?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
January 08, 2012
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Mosinee, WI 54455