Sand Mountain Small Animal Equine Hospital

Sand Mountain Small Animal Equine Hospital
Sand Mountain Small Animal Equine Hospital Boaz, AL 35957
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Charlie xxx.xxx.64.9
March 15, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's staff friendly?
Yes
by Sandra xxx.xxx.51.252
December 09, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
by Bamanana xxx.xxx.48.15
October 11, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did the veterinarian allow you to stay with your pet at all times?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by priss xxx.xxx.31.10
July 11, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this provider use excessive foul language?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.209.243
May 22, 2013
THE BEST VET ANYWHERE AROUND!!!! WOULD NOT TAKE MY BABIES ANYWHERE ELSE!!!!! ON A SCALE OF 1 TO 10 I'D GIVE THEM A 100!!!!!!!!!
by MICHELLE SIMPSON xxx.xxx.252.153
April 23, 2013
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Marcia xxx.xxx.62.128
March 14, 2013
by Anonymous xxx.xxx.162.226
August 29, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.133.165
June 02, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 18, 2012
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