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Pet Haven Veterinary Hospital

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Pet Haven Veterinary Hospital

Clanton, AL
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Pet Haven Veterinary Hospital
Pet Haven Veterinary Hospital
(9 Reviews)
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500 6th Street South Clanton, AL 35045
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Two words : THE BEST
by Sue Mason xxx.xxx.51.51
January 22, 2016
I've already told my friends and family about the fantastic experience I had there. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. The waiting room furniture was just ok and looked somewhat clean. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. She is excellent with Cats. She gives you the facts and lets you make decisions with out any pressure. She saved the life of my cat who had been attacked by an animal and was so weak. Then after months of open wounds she was able to establish alterier method of cure and poof her wounds healed up! We are so very gratefull. It hard to find a vet who cares about cats!
by Cornelia xxx.xxx.37.83
July 07, 2014
Was this animal hospital's staff friendly?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this veterinarian friendly?
Yes
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous xxx.xxx.158.46
March 12, 2014
I am extremely dissatisfied with my last two visits I was quoted prices that one I got there the price changed ... I was planning on my dog having a c- section if nessary and was told the things to look for and complications ect as to know when to bring her in my concern was her going into labor with problems on a Saturday or Sunday I was assured they was open on Saturdays as luck would have it my dog did have puppies in the am hours on Saturday I called pet haven repeatedly to get her in they was closed thankfully she delivered but some pups did not survive my husband went in with me showed his care credit ect at the time of making possible csection arrangements now today we called because my dog was possibly having seizures ok no problem be here by 12:20 they quoted price ect I got there the price went from 50 over the phone to over $200 once I was there then they needed my husband to physically be there to use care credit all in all they already had him there in the previous csection concern saw his drivers license ect needless to say our dog did not get treated I will not ever go back they change the price in person raising it after they quote you one you think this is the best vet till you see how they rip you off and lie to you they have wasted my time gas money and I reunterate I will not go back to them love the way they can discourage and disappoint with big smiles
by Charlotte H xxx.xxx.121.156
December 07, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.68.249
April 29, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by angi xxx.xxx.19.220
July 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by hmaddox xxx.xxx.140.47
March 31, 2012
They paid close attention to me and all of my questions were answered. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
November 14, 2011
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
November 07, 2011
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Map and Directions
500 6th Street South, Clanton, AL 35045