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Santa Cruz Veterinary Clinic

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Santa Cruz Veterinary Clinic
Santa Cruz Veterinary Clinic
(8 Reviews)
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5408 South 12th Avenue Tucson, AZ 85706
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Would you refer this provider to a family or friend?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.94.226
July 04, 2013
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I have lost my faith in their care
My cat went for simple neutering surgery, was left in his original pet carrier for hours. And was returned back to me in a carrier with cat feces and urine.
their fault my pet got worse. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. Complete neglect on the part of the staff.
by Anonymous xxx.xxx.75.196
April 29, 2013
Would you refer this provider to a family or friend?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.19.26
March 25, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this animal hospital use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.133.97
October 03, 2012
Ive gone to see Dr Riley for years, 10+ up until I took my dog in for back pain. Unfortuately my dog died, supposedly went into cardiac arrest. Im sure it wasn't intentional however I still miss my dog very much and have not been to return for my other dogs.

Staff is VERY unfriendly, but I always overlooked it because I like Dr Riley so much!
by Anonymous xxx.xxx.245.232
September 13, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
It was very hard for me as Thor had been my constant best friend for over 16 years. They helped with somenthing that had to be done so he did not suffer and was not afraid .
by Pam Lyle xxx.xxx.128.231
July 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.93.124
March 17, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 06, 2011
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Map and Directions
5408 South 12th Avenue, Tucson, AZ 85706