I got an appointment quickly. I've never had to wait too long. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.