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Mount Shasta Animal Hospital

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Mount Shasta Animal Hospital
Mount Shasta Animal Hospital
(6 Reviews)
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Mount Shasta, CA 96067
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Recommended
1.5 star average for Recommended
Value
2 star average for Value
Staff
3 star average for Staff
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider take that extra step to make you feel special?
Not really
Does this provider welcome questions?
Yes
by Anonymous xxx.xxx.40.144
July 23, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Absolutely Not
Was this veterinarian able to perform all basic as well as complicated procedures?
Not at all, they seemed completely incompetent and unable to perform even the most basic procedures
Does this provider remember you and your circumstances at every appointment?
No
by Anonymous xxx.xxx.40.144
April 15, 2014
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Was this veterinarian friendly?
Friendly Enough
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
Was this animal hospital's staff friendly?
Friendly Enough
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.40.144
February 13, 2014
If it were possible to sue a Veterinarian for malpractice, I would.

Seemed very caring, but knowledge is much more useful when putting your best friends life in someone’s hands.

My dog had gotten into a mountain lions deer kill, she had a weakness for venison.

We brought her in when she became lethargic and refused to eat. She was diagnosed with a possible bladder infection and given antibiotics. I informed the Vet that she had probably been into a deer kill and she had been treated here before for this problem.

We had to bring her back the next day because she kept throwing up bile, she was in extreme pain. They did x-rays and many other tests but found nothing. She was being fed and treated intravenously with antibiotics.

We got to bring her home for one night but had to bring her back because she was getting much worse, and still would not eat.

On her 8th day under their care in the hospital, they finally did an ultrasound and found that she had deer hide and sinew blocking her intestine. They removed 39” of her intestine that evening. They tried to feed her the next day and she vomited possibly rupturing her newly repaired intestine. We arrived as they were resuscitating her heart. We were told another emergency surgery may possibly save her, so of course we said yes. When she was reopened so much damage had been done to her intestine from being blocked for so long they could do nothing more except let her go.

The sonogram done early, on based on the information I had given them probably would have saved her life, she was only ten and had been with us since we moved here. She died an agonizingly long and painful death.

Our bill is quite large, a third of which has already been paid. I began making $100.00 a month payments, only to find them charging me $33.75 as an administrative charge, 1 ½ percent per month. This is an insult to anyone who loves their animals and would do anything to save them, including paying the bill.

If you have other options in Veterinary care, use them.
by Sgt Mike xxx.xxx.40.144
October 03, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this veterinarian answer all of your questions?
Some were answered
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous xxx.xxx.44.44
June 26, 2013
Great care! Several staff veterinarians help to provide prompt, professional and reasonably priced care.
by Margie xxx.xxx.25.19
August 20, 2012
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Mount Shasta, CA 96067