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Sierra Veterinary Care

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Sierra Veterinary Care
Sierra Veterinary Care
(6 Reviews)
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Sonora, CA 95370
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value

1.0 star rating
10/20/2014
My wife just left this place a moment ago completely devastated that we had to euthanize our dog, It turns out that we had a balance on a very expensive surgery that this same Vet had performed and may have been the cause for her current health status, They claimed we had to pay the balance in full knowing that my wife was emotional they collected in full or where refusing service! my wife paid and they did what they where paid to do, I called and spoke to an Angela who is supposedly a manager there, Her attitude was completely unacceptable I mentioned we had spent large amounts of money on our daughters horse with them in the past and this was no way to treat a customer, I then mentioned we would not be using them ever again her attitude became even more disrespectful her exact words where "good luck to ya" when I mentioned we would not be coming back and that I would be placing this exact review! they don't care about anything else but the money!
by Frank xxx.xxx.245.166
October 20, 2014
Absolutely the best veterinary hospital in Sonora!! Would not go anywhere else. All of our pets go SVC for their vet care.
by Linda xxx.xxx.75.45
September 03, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.218.157
April 28, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the examining rooms clean and free of odor?
Yes
by Anonymous
February 11, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
January 09, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous
March 18, 2011
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Sonora, CA 95370