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Mountain Lore Animal Hospital

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Mountain Lore Animal Hospital
Mountain Lore Animal Hospital
(21 Reviews)
> Get Phone Number & Directions
765 South End Road Plantsville, CT 06479
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
I love the vets at mountain lore But I don't like the fact they still do not allow you in the office die to "Covid" ,I think they need to change this policy ,! Covid is old now
by Donna Charette xxx.xxx.142.234
October 25, 2021
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Dawn xxx.xxx.161.68
June 21, 2014
Brought my elderly godfather's 18 year old cat for her annual visit with specific instructions NOT to shave her like they had done in the past. I was going to bring her to the groomers which verbalized to the staff at Mountain Lore. When I picked her up, since had been shaved completely. When questioned, the staff told me the doctor called my godfather who gave the doctor the 'go-ahead' to do what he needed to do. I feel as though the doctor and staff took advantage of an elderly man to increase the cost of the visit. This is the same vet who killed one of our cats in the back room and wouldn't allow us entrance to see him. Go figure. We found the best vet at Apple Valley Vets in Southington, the ONLY place to go.
by Anonymous xxx.xxx.217.143
August 06, 2013
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider offer flexible appointment times?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.177.177
October 22, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by barb xxx.xxx.123.88
September 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.48.194
August 22, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The Doctors are great also, I am very satisfied with all my visits with my Cat. They were helpful and I left feeling encouraged. The office is very easy to locate.
by Sandi xxx.xxx.143.108
August 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.124.38
June 17, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed.
by Mrs Oat xxx.xxx.54.132
April 27, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The office was easy enough to find. Been driving an hour to my previous vet for appointments, but now that I have found Mountain Lore, I FINALLY feel comfortable bringing all of my pets here. They really care about the animals. Very imjpressed with the knowledge of ALL of the staff, including the receptionists. They really take the time with you....never feel rushed...ALL of my questions are answered thoroughly.
by Anonymous
March 09, 2012
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Map and Directions
765 South End Road, Plantsville, CT 06479