Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did they follow up with you after your appointment?
Yes.
Were the waiting room chairs comfortable at this animal hospital?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away