Animal Medical Clinic

Animal Medical Clinic
Animal Medical Clinic 2245 County Road 210 West Jacksonville, FL 32259
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Value
4 star average for Value
Unbelievable. The receptionist who scheduled my appointment said it was at 3:30. At 3:10 I receive a phone call: are you coming in? I said, yes at 3:30 as scheduled. The caller said, no your appointment was at 3:00. It was not - I am 100% sure. I said should I come in now? And was told: if you do, you have to pay a LATE fee/missed appointment fee on top of your appointment cost. No way are they scamming me - better that they lost 2 patients from their point of view, I guess.
by Dr. R xxx.xxx.221.19
September 03, 2022
Great Service!
by Lauren xxx.xxx.164.108
January 28, 2017
We took our dog there for an ear infection. He went back 4 times that month and many $$$$ later he lost all the hair under his chin and around his eyes. Because I had not taken him personally to his last appointment I asked the vet to call me. I asked for an update and she said they hadn’t seen him in weeks. I told her he was there last week and was prescribed a $30 shampoo….after she found the visit info she quickly ran through the fact that it wasn’t mange and that more expensive tests would need to be run. I told her I was very concerned for our pet that he is going through extremes and is losing his hair. I asked if any of the costly lab test they had already done were ever sent to a laboratory and the answer was no. She then said - well it’s probably allergies. I told her I had a dog with allergies so I’m familiar with them and then she cut me off. She went on and on about how dog allergies are not like people and therefore I wouldn’t know what I was looking at. I explained on my other dog, he had red skin and itched until the area was bald. This dog has white raised bumps that are crusty and all the hair around it is falling out. She then started to laugh at me and said it was allergies that he has. I said “please don’t laugh at me I’m concerned about my pet” she went on to say that if I wanted I could take him to a dermatologist (still laughing) I told her that we had entrusted her to care for our pet and I didn’t understand why she was laughing and being so flippant. She raised her voice and said why don’t you come pick up his records and take him somewhere else. Obviously we are! BEWARE!!
by BEWARE xxx.xxx.164.107
March 06, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
April 11, 2011
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