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Tampa Bay Veterinary Emergency Service

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Tampa Bay Veterinary Emergency Service
Tampa Bay Veterinary Emergency Service
(10 Reviews)
> Get Phone Number & Directions
Largo, FL 33771
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I wish I could give less than 1 star......We took our little dog in for treatment and it turned into a nightmare.

First they prepped her to be put down without any authorization. They took a little dog in distress having hard time breathing and held her down, shaved her leg, and shoved an I.V. into her leg and then lied to us about it!

One of their Techs then argued with us about it saying we ask for it, which later another Tech and one of the doctors apologized about it, but the damage was done.

At that point you could tell they all had an attitude. They were very uncooperative, cold and demanding about getting their money before going forward with any help for our little girl.

We were then lied to on two occasions as we were told Ally was being put in an oxygen cage.

Then they had conflicting stories from 3 different doctors about what was wrong with Ally and what they were doing to help her.

"Our little dog was considered critical, why wasn't she being watched?" They had no idea that she had died in their Critical Care unit or for how long? What were their Techs doing?

That weekend of horrors with this pitiful excuse of Veterinary Specialists not only cost us our little dog but almost $2,000.00!

It's sad but I saw "no sign" of empathy or real heart felt care about the animals that came and went while we were there. We did see two ladies that were basically told to come up with money or leave with their poor dog, which by the way is the same way we were treated. It is very obvious that it is all about the money with Tampa Bay Veterinary Specialists and Emergency Care Center. I have been in business nationally and internationally for about 45 years and I have never seen such a poor excuse of a company, much less a Veterinary Office.

If you think we are just sad or mad about losing our little girl, research us. We have always been business owners and avid animal lovers and regular backers of Puppymill Rescue as well as the Humane Society and many other animal rights organizations. We are known for not only caring, loving and doing whatever we can to give our pets the best possible lives that we can, but other's pets as well.

Believe me if I shared all the details of this entire deplorable experience this letter would be twice as long. We are for real and will do whatever it takes to make sure everyone knows our personal thoughts, and feelings about your company. We work with several attorneys who all want to go after this "business" but all we want is to protect other true animal lovers from making the same terrible mistake that we did!

I am posting this letter everywhere that I can find on the Internet and publishing in all the Gulf Coast Newspapers.

I will be more than happy to discuss with anyone who loves their pet.

(Everything and more that is in this letter is documented as proof)

In Ally's memory.
Larry Bennett

(I have a complete letter with details if anyone would like to see)
by Larry Bennett xxx.xxx.213.88
May 18, 2017
Everyone is both professional and caring. True emergencies are seen right away. I'm grateful they are there for after office hours emergencies. I would certainly recommend them.
by k jackson xxx.xxx.200.23
August 01, 2014
Tampa Bay Veterinary Emergency Services is by far the best veterinary clinic I have ever experienced! I consider my dog, Max, my child and he means the world to me. Unfortunately, an accident occurred resulting in a bowel obstruction due to a foreign object. After having surgery at another facility, complications ensued and he became very ill. We rushed him to TBVES, where Dr. Michelle Lentovich and her staff assessed Max. He was in septic DIC, which has an exceptionally low survival rate even in human patients. I was basically a complete mess and the staff was compassionate. Dr. Lentovich went over the options with me, but never gave up hope. Not only did she stay hours past the end of her shift to finish Max’s surgery, but she also saved his life. His chances of survival were still going to be questionable over the next several weeks. Max had a feeding tube, JP drains, a central line, and many different medications. Dr. Lentovich allowed Max to live there 24/7 so he could be continuously monitored by the staff. She would come in on her off days and off hours just to see how he doing and also cooked him food from her own kitchen to see if that would help him eat. Her daughters also created art for max’s IV wrapping! I was there for hours each day spending time with Max while he recovered and the entire staff at TBVES was amazing! They all genuinely cared about how he and I were doing! To top it all off, Dr. Lentovich and Dr. Kathy Meyer, the veterinary director, helped me tremendously by finding a charity fund to assist in offsetting a substantial portion of the veterinary costs. I can never repay them for saving Max’s life and the kindness they showed me. Tampa Bay Veterinary Emergency Services is the only place I would take Max! They are amazing!!!!
by Chelsea xxx.xxx.123.21
June 19, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.148.34
February 01, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.5.254
August 06, 2012
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous
November 10, 2011
Does this veterinarian offer emergency after-hour services?
Never! It's hard enough getting them to see me during regular business hours
Were the waiting room chairs comfortable at this animal hospital?
Not at all!
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
by Anonymous
October 05, 2011
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 27, 2011
it might take a while to get an appointment, but dr. matt is the kind of vet that you can have 100% confidence in. our large dog required two surgeries. we loved dr. matt. great guy, great vet!
by Anonymous
April 25, 2011
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
April 11, 2011
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Largo, FL 33771