COBBLESTONE PHARMACY

COBBLESTONE PHARMACY
COBBLESTONE PHARMACY 6585 CLARK RD STE 100 PARADISE, CA 95969
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Expertise
5 star average for Expertise
Great Pharmacy!!! I have been using this pharmacy for years. Always courteous, helpful, and they get your prescriptions completed fast...........Even if you walk in with a new prescription and wait for it to be processed.
I have never had a problem with them, **They Are The Best Pharmacy In Town**!!
by Sandy xxx.xxx.167.43
August 06, 2015
Did the staff help you feel comfortable when you called with questions or concerns?
No
Was the music playing while you waited or during your visit pleasant to you?
Somewhat
Does this provider remember you by name?
No
Do you feel confident that this provider will work with you until a solution is reached?
No
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.44.239
May 07, 2015
Did you feel safe in this provider's care?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
by Anonymous xxx.xxx.226.160
January 16, 2015
Does this pharmacy typically lose your prescription?
No
Did you feel safe in this provider's care?
Yes
Was this provider's office clean?
Totally yes
Are you going to visit this provider again?
Absolutely
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.14.250
May 09, 2014
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you recommend this pharmacy to others?
I Already Have
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.228.249
November 17, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have reasonable prices?
Yes
by dave xxx.xxx.231.109
November 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.16.122
April 23, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.82.215
March 29, 2012
I've told many folks about the fantastic experience of dealing with Cobblestone Pharmacy! The office is easy enough to find (and they offer drive-thru!) Their staff is some of the most friendly, welcoming folks I've ever dealt with. They are so warm and professional, and make the whole experience that much better. 

Don't forget that like us they are human & as such an occasional mistake or "bad day" by a staff member is to be expected, but they are few & far between! In my experience, (and informal polling of other fellow customers) when in comparison to CVS, Riteaid, Walgreens, Walmart & Costco (Paradise & Chico) they seem like Saints!

I was raised in Paradise, CA & moved away after high school, returning in 2001 so our two youngest could enjoy the supported & love of our large immediate family through their high school years.

Because our family suffers from many health related issues that require more than the average number of prescription medications I was thrilled to discover Dana was still the owner & pharmasist of an independent local pharmacy! I had such fond childhood memories of the personal service he gave my Grandmother (back in the mid-70's to mid-80's when it was "The Medicine Shoppe") & was honored to spend our money with his family's business.

As our family became regular customers not long after returning to Paradise, I personally helped (at least) 8 friends & family members transfer their prescription accounts to Cobblestone.

However, we had taken their amazing services for granted; two of my most favorite... compounded bio-identical hormones for menopausal women and HOME DELIVERY! Sadly, because of a change in insurance we have not been current customers since mid-2009 (***see below). 
Even still, I never miss an opportunity to try to guide new customers to Cobblestone Pharmacy; giving a glowing review of their many fantastic services, and awesome staff to fellow (miserable) customers of CVS pharmacy in Paradise, CA.

Over the past 2 years I have personally encouraged more than 30 strangers, their families & friends, to make the switch! 

***We are very fortunate to have good insurance coverage at an extremely reasonable cost through my husband's employer. Unfortunately for us, our provider changed in mid-2009 & Cobblestone currently does not accept Aetna. (The current reimbursement amount is not enough, in some cases even less than cost, to make it an option for small pharmacies like Cobblestone to contract with Aetna.)

We have tried every pharmacy in the Paradise & Chico, CA area that is contracted with Aetna. Because most of my prescription dosages require constant adjustment and/or require a triplicate prescription form even mail-order is not a viable option for us. 

Even considering multiple(!) life threatening mistakes made in filling our prescriptions, CVS (Paradise, CA) has been "the lesser of the evils" & I actually dread having to do business there each month! I'm not alone in my tribulations which is why I encourage anybody that does have a choice to use Cobblestone as I anxiously await the day that they are finally able to contract with Aetna and/or our health insurance changes again!
by Susi Prola xxx.xxx.228.234
December 04, 2011
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.147.236
August 06, 2011
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