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STOKES PHARMACY INC

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STOKES PHARMACY INC
STOKES PHARMACY INC
(6 Reviews)
> Get Phone Number & Directions
607 S MAIN ST STE B KING, NC 27021
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Consumer Feedback

(6 Reviews)
Staff
5 star average for Staff
Value
5 star average for Value
Environment
5 star average for Environment
Service
4.5 star average for Service
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
I went to Stokes Pharmacy in King, NC on 8/13/16 to get a Glucose Meter because mine had broken. The on-call nurse called the Rx in to them. Stokes Pharmacy claimed that my Rx wasn't covered by my insurance, which I knew wasn't true. It was covered at 100%. However, I was desperate for one and went ahead and purchased it but told the lady I was going to get the Rx called in at another pharmacy since I knew insurance would pay. She told me that IF insurance paid at another pharmacy, then she would refund my money back on Monday. Rite Aid in Rural Hall gave me the meter and it was covered at 100% by insurance. I never did even open the meter from Stokes Pharmacy. On Monday 8/15/16, I called them to let them know I was going to bring it back and get my money back and they refused to give me a refund. When I explained the lady working there told me they would refund me which is the only reason I went ahead and paid for it, the Pharmacist said he would have a talk with the lady. I called back on Wednesday 8/17/16 to see if they had it straightened out and the Pharmacist (Mr. Kiser) was extremely rude and said yes they talked to the lady and told her to never do that again but that I was NOT getting a refund and then hung the phone up. This is the most unprofessional I have ever seen from a pharmacy. They are great as long as everything is going their way but BEWARE if you ever have an issue. Neither myself nor my family will ever do business with these people again.
by Darrell xxx.xxx.155.223
August 17, 2016
Did this provider show attention to detail?
Yes
Does this provider welcome questions?
Yes
How would you rate your experience with this provider?
Better than most
Does this provider listen to your concerns and respond respectfully?
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
by Anonymous xxx.xxx.124.214
November 11, 2014
Were the staff members able to answer your questions?
Definitely
Does this pharmacy typically put you on a lengthy hold when you call with a question?
Not at all! I'm always able to get my question answered quickly!
Did the staff keep the temperature in the waiting room pleasant?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.35.73
November 05, 2014
Does the provider's staff treat you well?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Has your medication ever been out-of-stock at this pharmacy?
No
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.10.96
September 02, 2014
I only use stokes and everyone is friendly, knows my name on sight, knows my car, and even knows my voice on the phone! They are even cheaper than Wal-Mart! I wouldn't go anywhere else.
by smokey xxx.xxx.138.198
August 09, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.72.164
October 18, 2012
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Map and Directions
607 S MAIN ST STE B, KING, NC 27021