Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider remember you by name?
Sometimes, but not always
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.