Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was the waiting area spacious?
Yes, extremely spacious
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best