PROFESSIONAL HEALTH CARE SERVICES INC

PROFESSIONAL HEALTH CARE SERVICES INC
PROFESSIONAL HEALTH CARE SERVICES INC 8367 MORPHY AVE FAIRHOPE, AL 36532
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
I think these people do not care about their patients. It is very hard to get in touch with them, as the number online is a PRIVATE number. I know, because it has been MY phone number over twenty years. Granted, these patients calling me locally should be calling the LOCAL number in Baldwin County. 251-928-4922. Instead they are calling what is supposed to be a toll free number starting with an 877 area code. The rest of the number is mine with a 251 area code. I have complained to the manager several times. The patients are having a hard time getting the help they need. You wouldn’t believe the heartbreaking messages I receive on voicemail by older patients...My own doctors are in Fairhope and at first I just wouldn’t answer the phone, if I didn’t recognize the number. I’ve missed several important calls relating to my lab work doing that. Now I’ve become their answering service! Good luck people, if you are trying to reach “Proffessional” Health Care and get me instead.
by LLP xxx.xxx.141.70
August 09, 2018
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.56.10
June 20, 2013
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider remember you by name?
No, and they don't make an effort to even try
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.200.92
May 22, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.125.4
November 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.96.2
August 23, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 20, 2011
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