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HOME AGAIN MEDICAL INC

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HOME AGAIN MEDICAL INC
HOME AGAIN MEDICAL INC
(21 Reviews)
> Get Phone Number & Directions
200 DEREK PL ROSEVILLE, CA 95678
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I worked for them and the way they ran it was terrible, everything from the pigeons they had out front to the way their long time friend CSR whatever her name is.....I drove by today and it looks all closed up....but the old ice loading place got a paint job it needed 20 years ago.
by Seniornot xxx.xxx.40.207
May 20, 2020
I have written before and said I wasn't sure how I felt about home again.Well this time I do.If at all possibleI would never deal with them again,I was sent to them thru my insurance and had no choice.I do not believe I received the scooter I thought I would but the main thing is the attitude of the staff and owner,I have not received call backs when I was told I would.When I did talk to the owner today he hugh up on me before I could even ask a couple of questions
by Fred xxx.xxx.181.25
March 23, 2017
have had ongoing issues with this company. I have a beautiful, relatively new Permobil wheelchair. Home Again has been doing the maintainence on it for over 2 years. They only have one repair person and he seems to do more damage to my chair everytime he works on it. He is very careless. One time after a repair, I put the arm with the controls up and it fell back down because the screw fell out stripping another screw that took months before they repaired it and it finally stopped falling down. He has dropped large tools on the body and put chips in it, which cannot be painted over because of the special paint job. No mention of it until found later on. Another issue is the girl that takes the calls for the repair department. She has very poor communication skills, and just refuses to call back. It's not just me, I have friends with similar problems. Unfortunately, there is no other medical equipment business that I can use with my present insurance.
by rakrasner xxx.xxx.12.110
July 23, 2015
Would you recommend this retail store to others?
Absolutely Not
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem knowledgeable and competent?
Yes
Does this provider have a good professional reputation within your community?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not really
by Anonymous xxx.xxx.51.26
September 03, 2014
Did this retail store have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.119.99
August 11, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider have reasonable prices?
Absolutely!
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.20.184
January 23, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.66.36
October 03, 2013
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.114.34
September 18, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.76.126
April 05, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.45.222
January 25, 2013
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200 DEREK PL, ROSEVILLE, CA 95678