Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was the waiting area spacious?
No, multiple people had to stand