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NORTH COAST MEDICAL SUPPLY INC

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NORTH COAST MEDICAL SUPPLY INC
NORTH COAST MEDICAL SUPPLY INC
(8 Reviews)
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390 OAK AVE STE N CARLSBAD, CA 92008
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Consumer Feedback

(8 Reviews)
Environment
5 star average for Environment
Value
2 star average for Value
Recommended
1.5 star average for Recommended
Service
2 star average for Service
their customer service and billing dept. SUCK !!

frequent billing errors and non responsive calls are incomprehensible !!
I have been billed for product paid for by Medicare - the exact same amount Medicare paid ! I have spent 3 long calls and 1 nasty email, getting BS promises
for an invoice over 2 months old , and they have done NOTHING about correcting their mistake !! If this goes to collection , they will be sorry !
They will no longer get my business !! Look at all the other reviews !
by LarryV xxx.xxx.105.15
June 10, 2024
The worst customer service I have ever encountered. I stayed on hold 50 minutes thinking any minute someone would answer, nope never answered. Margie
by Margie xxx.xxx.127.32
September 13, 2021
Horrible customer service. Coordination with healthcare professionals non existent. Customer service reps unprofessional and condescending. Another example of companies that could not survive without being listed as only supplier authorized to supply certain prescribed items. Very Poor Indeed
by Very disappointed xxx.xxx.28.152
May 04, 2018
Terrible customer service, length of time kept on phone., lack of attention to detail, could not care what my problem is. Need a higher level of employee. Must be getting kids out of highschool with not experience.
by Diabetes jane xxx.xxx.211.23
May 09, 2017
Very poor attention to detail. When I leave a message or talk to a representative, they forget what was said or otherwise confuse the details and this seems to always result in shipments being delayed or mishandled.
by Steve Brown xxx.xxx.225.7
February 28, 2017
I have the same problem with no return call after leaving several voice messages.
by Harleyman xxx.xxx.64.93
November 17, 2016
This supply company is not respond to voice messages after 3 tries. I am trying to get set-up for medical supplies for diabetes and according to Medicare they are the only provider that bid for a particular product that I need.
by Pam xxx.xxx.188.253
September 26, 2016
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.48.82
October 03, 2012
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390 OAK AVE STE N, CARLSBAD, CA 92008