They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.