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G & G MEDICAL INC

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G & G MEDICAL INC
G & G MEDICAL INC
(18 Reviews)
> Get Phone Number & Directions
622 W GUNNISON AVE GRAND JUNCTION, CO 81505
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Consumer Feedback

(18 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I have had problem with this vendor. Wanted to sell a service wound, negative pressure from TCI, and NOT follow my doctors written orders. Tried overship wound supplies that I would have to pay retail price for. At least a thousand dollars. When I refused the overshipment, G and G promptly billed Medicare. Medicare paid. I called Medicare and the payments were reversed. Now, my current doctor uses G and G. Another problem. Rep put wound care supplies order from my doctor into physician notes and not pending orders. This place is a nightmare. More patients would complain if they had the money to buy their own supplies until Medicare or Rotech (great company) sort things out. How many patients have gotten much worse or died because G and G willfully changes doctor'f orders. Disgusting.
by Grendyl xxx.xxx.124.159
December 05, 2022
One young lady was mostly helpfull another acted like it was an annoyance to even speak with us let alone be helpful. their customer service is exteamly poor. My doctor did not fill a form out correctly so medicare would not cover my supplies and they never bothered ti let me know this or let me know that my doctor had not responded to their request to correct it. this coast us over $500.00 that should have been covered. When my c pap is old enought to be replaced this is the last place i will use!
by Daniel Duteil xxx.xxx.86.114
March 07, 2020
Their customer service is horrible. We are forced to use them as a VA patient. Complaints to the VA also fall on deaf ears.
by Grant xxx.xxx.48.60
December 06, 2017
Used for C-Pap. Terrible customer service. Pleasant voices on phone but no real information and often inaccurate info. Rarely returned phone calls. When questioned was told "He's a busy man!" RT came to house, looked at my face, said "Yep, you need a large nasal mask. Here's one. If you don't like it don't use it." Spent 3-5 minutes explaining machine and was out the door. I had to call multiple times to get him to send report to my PCP and he only did it once. Sleep Central was eager to send supplies and made it easy but had no guide lines for when to change each piece. Just "as often as the insurance will pay for it." I got totally frustrated and changed to another company which was
time consuming and caused my PCP more work.
by Janice xxx.xxx.129.174
November 27, 2017
I am a Grand Junction, Colorado veteran oxygen patient and G&G Medical has breached their contract regarding the oxygen delivery agreement. I have reported this company's poor service to the Grand Junction VA Hospital Cardio-Pulminary department, and I am seek to have G&G Medical and their parent company sued for breach of contract with the ultimate goal of having their contract revoked permanently.
by Odell xxx.xxx.163.178
March 16, 2017
They won't bill me, won't tell me what the cost is for the equipment I'm using, won't show up to pick up empty tanks when they said they would, a real loser in customer service, just a run around from start to finish.
by kkrb xxx.xxx.78.72
November 10, 2016
Was the staff at this retail store friendly?
Not one bit
by Anonymous xxx.xxx.230.58
October 17, 2016
Was the staff at this retail store friendly?
They did what I asked, not a bit more
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this retail store to a family member or friend?
No, I wasn't impressed
Were you able to get all of your questions answered while you were at this retail store?
No, I left confused and frustrated
Did this retail store have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.129.102
July 02, 2016
The worst service I ever had. The staff has no clue how to give good customer service. Blamed me for their mistakes. Brought me oxygen once in 4 months after being called numerous times. Now I can't even get them to pick up their equipment. I have gone with another company that's 100% better. I will never recommend this company. I give them one star for finding my home once.
by Lea Ann Barrett xxx.xxx.219.135
May 24, 2016
Was this provider's staff friendly?
Not Really
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this provider to others?
No
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.167.68
January 27, 2014
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Map and Directions
622 W GUNNISON AVE, GRAND JUNCTION, CO 81505