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ADVANCED MEDICAL SUPPORT INC

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ADVANCED MEDICAL SUPPORT INC
ADVANCED MEDICAL SUPPORT INC
(10 Reviews)
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10180 RIVERSIDE DR PALM BEACH GARDENS, FL 33410
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Environment
2.5 star average for Environment
Value
3 star average for Value
Recommended
2 star average for Recommended
Apparently when this company closed, they turned all their accounts over to a collection attorney. The explanation from the company at the time of service was that Medicare covered diabetic supplies and there was no charge to the patient. No bills were ever sent out, but now we are being HOUNDED and threatened by this collection agency. What do we do?
by jamlover xxx.xxx.203.240
August 23, 2015
Trying to rip people off and put bill collectors after me and others for diabetic supplies before Medicare changed the rules in 2013. They positively promised no copays at all if you had Medicare or Medicare plan and sent supplies for years. I reported them to the Attorney General in my state and no answer. FL Attorney General has been notified. I dealt with another company shortly before Medicare changed the rules and they are not doing this threatening collection tactics.
by Jeannie xxx.xxx.209.169
August 07, 2015
As was explained to me by Fortress Management debt collector, I owe AMS over $2000, because my explanation of benefits from SSA say so. It does not matter that Advanced Medical support told me that they would accept whatever my insurance paid. I never got that in writing. They never sent me a bill but 3 times, when I had not met my deductible with my insurance. I paid these. They seem to have gone out of business as far as offering diabetic supplies, but their clients are expected to make up the difference for their ineptitude.
by Kathleen xxx.xxx.70.32
June 25, 2015
i was told that i would not have to pay a co pay as long as i met my medicare deductable. one time i did not so got a bill for 65.33. i paid 20.00 on it and still owe 45.33. since im low income what medical didnt pay i was told it would be taken care of. that was back in 2012. now im getting collection calls saying i owe over 1000.00. i have paperwork showing the 45.33 balance. advanced medical can not be reached. is this a scam?
by barb xxx.xxx.160.50
November 18, 2014
This company promised diabti. Supplies with no copay and not a penny out of pocket I'd you had medicare or a medicare plan. Medicare changed the system in 2013 and they are not a provider now. 5 years later I get a phone call from a collection agency demanding money. I signed no paper and this was over the phone. Supply after supply sent with no bill, no invoice. Just a packing slip. I
Ringed out a review from 2008 showing a promise to a woman of no copay. Wat goes here??? Stop the threats and take it to court. I got proof.
by Mad as Hell xxx.xxx.209.169
October 30, 2014
Does the provider's staff try to be helpful?
No
Would you recommend this provider to someone who asks for a referral?
No
by Anonymous xxx.xxx.29.198
October 08, 2014
Why won't you answer your phone so we can discuss this stupid bill you keep sending to my 90+ year old mother for items that she got last year and didn't bill her for until 6 months later? She's not even using your services any longer, she has different insurance, and I was told that you would drop the bill amount to $100, and she recieved another one last week for the full amount. And since you DID put it to my attention (since I am POA), I know that this bill for the full amount was generated AFTER we talked. I tried calling today (4/21/14) and got no answer. If you send another bill for the agreed upon amount of $100, we will pay it, but not until.
by Dale R Wine, POA for Maxine Wine xxx.xxx.228.220
April 22, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Is this business handicap-accessible?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.65.254
March 03, 2014
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.100.90
August 06, 2013
by Anonymous xxx.xxx.4.183
July 16, 2013
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10180 RIVERSIDE DR, PALM BEACH GARDENS, FL 33410