Directory > Providers > Retail Store > Medical Supplies > FL > Orlando > APRIA HEALTHCARE INC > Reviews

APRIA HEALTHCARE INC

Nearby

Medical Supplies

NEW AIR HOME CARE INC

EUSTIS, FL

QUALITY ASSURED SERVICES INC

ORLANDO, FL

QUEST MEDICAL OUTFITTERS INC

ORLANDO, FL

AMERICAN MEDICAL SUPPLIERS INC

ORLANDO, FL
Get Featured on Wellness.com > Learn More
APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(6 Reviews)
> Get Phone Number & Directions
3443 PARKWAY CENTER CT ORLANDO, FL 32808
Add a Review

Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Apria is unhelpful, not knowledgeable, and has been horrible to work with in terms of start-up usage of a CPAP. Hold times are over 15 minutes each time I have called. I scheduled an appointment to speak with a respiratory "specialist" and he was over 2 hours late for our appointment. He then told me I would need a new script from the doctor, something customer service should have been able to tell me originally. He also said that they are understaffed and that is why the hold times are so long. I would not recommend this company. I have already requested a new service from my doctor.
by C. Reilly xxx.xxx.105.71
February 19, 2024
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have reasonable prices?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Robert Davis xxx.xxx.89.219
November 09, 2013
Don't even bother calling if you have any questions about their medical supplies. I tried and none of my questions were answered, which is frustrating seeing how I was looking to follow-up on an order placed. I couldn't believe how rude and inconsiderate they were. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to.
by wound vac user xxx.xxx.125.252
October 17, 2012
Would you refer this provider to a family or friend?
Yes
Did they follow up with you after your appointment?
Yes.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.196.197
October 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.127.221
May 30, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Would you recommend this provider to others?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 27, 2011
Add a Review
Map and Directions
3443 PARKWAY CENTER CT, ORLANDO, FL 32808