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LINCARE INC

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LINCARE INC
LINCARE INC
(14 Reviews)
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715 W MAIN ST LEESBURG, FL 34748
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Recommended
3.5 star average for Recommended
Staff
4 star average for Staff
Expertise
4 star average for Expertise
Value
3 star average for Value
I had a change in cpap prescription a month ago. The new prescription has already been sent to the LEESBURG FLORIDA OFFICE. It has been time for my 3 month supplies order to be renewed but the call center cannot do it, they don't have access to my new prescription. The Leesburg Center WILL NOT answer the phone when I call. They WILL NOT answer the call center when they try to get thru for me. I live a LONG way from this Center. How can I get my supplies when they will not let me contact them. WHY DOES THE LINCARE COMPANY LET THIS GO ON!!!!
by Steven Westbrook xxx.xxx.120.142
November 22, 2023
I would like to give a great review to technician Robert from the Leesburg office. I have had dealings with Robert for several years and he is efficient, kind, caring and professional. He is an outstanding employee and should be commended with the way his work ethic is carried out. He truly enjoys his job.

I highly recommend Robert to anyone. He is an asset to your company.

I would be happy to answer any questions you may have concerning Robert's work.
by Patrick S. Walsh xxx.xxx.171.157
October 20, 2023
Very hard to contact unless you actually drive there. Long wait times on phone. I recently cancelled my cpap machine and brought it back. when the people from their automatic supply group called for me to order supplies, I advised them I don't have the equipment so I don't need any supplies. The woman wanted me to give her my date of birth and address. I told her I shouldn't have to since I'm no longer a customer. She snippedly said fine you don't have to but you will continue getting these calls until you do. I've been getting calls everyday since. With employees like that I would never use them again. I no longer answer calls from Lincare and am thinking of suing since they won't leave me alone. Rate them 1 star
by KATHY ERNST xxx.xxx.200.45
October 27, 2022
They seldom answer their phones. If they do, you wind up holding only to be cut off time and time again. Then you have to start calling day after day trying to get them to answer all over again. Weeks later, my problem is still unresolved. There is no way to leave a message or a callback number.
by Daisy xxx.xxx.254.106
April 11, 2022
Cant get anyone to actually answer the phone. I'm now on my 5th call today. Put on hold with their " Your call is important to us" BS !
by Tom xxx.xxx.126.117
February 18, 2022
I was calling to check on an order my Dr. had made to this office. After 30 minutes on hold the answering service picked up and told me she would leave a message to have someone call me. What a system. worst service I have ever experienced and still do not have answer about an order that was placed for me by my Doctor.
by Richard Wanndersee xxx.xxx.240.106
December 07, 2021
I am trying to pay my bill. I can't find anywhere that it says "payments"!
by Jane C. Crosby xxx.xxx.48.213
February 21, 2020
Excellent care!!
by Roger Endl xxx.xxx.94.155
February 17, 2018
Excellent service and follow-up from office personnel to technical support employees.
by Bill xxx.xxx.244.218
January 12, 2018
Disappointed in followup service from this company. Gave them a prescription for something.....told it would be here in 5 days. Item never ordered, never received. My phone call to them wondering what status was is how I discovered this.....much time lost and now it is being ordered elsewhere. Would not recommend using them.
by Betty xxx.xxx.115.239
June 02, 2017
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715 W MAIN ST, LEESBURG, FL 34748