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LINCARE INC

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LINCARE INC
LINCARE INC
(4 Reviews)
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992 TAMIAMI TRL STE J PORT CHARLOTTE, FL 33953
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Consumer Feedback

(4 Reviews)
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Expertise
5 star average for Expertise
Environment
4 star average for Environment
Service
5 star average for Service
Worst customer service I've ever experienced. I am currently on a trial period for a CPAP machine and having difficulty. I've left multiple messages for my equipment tech with no return call. I was sent the wrong supplies the first month and called to report it. The individual said they would pass along the message, and someone would contact me. Three weeks later - still no call. Received an email notice that my auto pay was coming up with no detailed invoice or amount. When I called to inquire where I could access my invoice, I waited 21 min on hold to be told bills are mailed the following month (so essentially paying before I can see the charges). Come to find out, my billed amount was $71+ over what my EOB stated I would owe to Lincare. To top it off, the billing representative I spoke with was rude and condescending

This market is ripe for a competitive provider (one can hope). In the meantime, I plan to explore alternative options.
by LynF xxx.xxx.119.109
July 16, 2024
wanted to switch, a month later: "we need just a little more information" . not a great response.
by hogjaws xxx.xxx.142.211
November 26, 2023
Terrible service!!! don't show up as scheduled, give defective oxygen unit. All we get is excuses! Still no show after 2 days!!!!!
by Helen xxx.xxx.64.143
December 01, 2020
Was the staff at this retail store friendly?
Yes, they went above and beyond
Does the staff at this retail store always take that extra step to make you feel special?
Yes, I always enjoy going here
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Was the retail store easy to locate?
Fairly Easy
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.87.250
August 24, 2014
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992 TAMIAMI TRL STE J, PORT CHARLOTTE, FL 33953