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ROTECH OXYGEN & MEDICAL EQUIPMENT

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ROTECH OXYGEN & MEDICAL EQUIPMENT
ROTECH OXYGEN & MEDICAL EQUIPMENT
(11 Reviews)
> Get Phone Number & Directions
3640 W CYPRESS ST TAMPA, FL 33607
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Staff
5 star average for Staff
Value
5 star average for Value
I wish I could give them a negative 10 stars. They are profiteers of the COVID sickness. November 13th I tested positive for COVID, I went to Doctors out side the Box and they were great. I needed oxygen for 1 day and the doctors wrote a prescription for it (they had to write it for 2 months for some reason but they said it could be cancelled with no charge). After about 2 weeks I had fully recovered. So I called Rotech to come and get the oxygen machine. They said that Doc's outside the Box would have to cancel. So I promptly called them and they faxed the order to cancel. I waited a few days and Rotech never got back to me. So I called again, they said they did not get the fax, so I called Doc's outside the Box, they faxed again. A couple of days still no answer, so I called Rotech again. Once again, they said they did not get it. So I called Doc's outside the Box and they called them, they told me it took 30 minutes to get them to cancel the order. The only problem was by that time Rotech was able to charge me another $133.00. If you need medical appliances tell your doctor not to get it from Rotech, they will rip you off.
by CDP xxx.xxx.12.90
May 03, 2021
worst company in medical supply untrained person runing the department does not even connect to the warehouse people who might be able to provide any information,
by mahmud xxx.xxx.182.169
June 27, 2018
This company is the worst medical company I have ever had the chance to use. I work in the health care field and I have never heard of such ill-trained people in my life.
1st: They ship supplies on a auto service. Whether you want it or not.
then bill over and over even after u refuse the shipment.
2nd: they lie about receiving the UNOPENED supplies when a sign receipt was received by me.
3rd: there prices went up ten fold in just 3 years. The first year I never even got a bill from them.
This is one company to stay away from. And if you think for one minute that bad rating are allowed on here. You are mistaken. I would rather pay full price then deal with these idots. They are rude on the phone. No one knows anything about the billing or supplies....unreal. Just keep hiring off the street.
by Kim Matias xxx.xxx.7.192
April 14, 2016
Great!
by Jeanne Andersen xxx.xxx.9.138
July 14, 2015
Worst service I've ever experienced with a healthcare provider. I've talked to Keisha every day for a month and have been promised a call back every single day, never a single call back ever. Then I get crap like we called and your insurance providers system is down, so I call BCBS never known for their systems to be down.
by Unsatisfied Customer xxx.xxx.22.88
July 08, 2015
INITIAL SERVICE WAS GREAT BUT LAST OFFCE CALL REQUIRED A CALL BACK WHICH I DID NOT RECIEVE SO THEN IT WAS THE WEEKEND AND NOW IT IS MONDAY MORNNG SO I AM GOING TO CALL THE OFFICE AGAIN.
by JEAN W DAVIS xxx.xxx.179.207
June 08, 2015
I have been with Rotech for 3 years or longer . Never one complaint Always great service
by william xxx.xxx.81.42
November 27, 2014
Was the staff at this retail store friendly?
Yes, they went above and beyond
Does the staff at this retail store always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only customer.
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did this retail store have reasonable prices?
Absolutely!
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Stephen Barry xxx.xxx.18.57
June 23, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you refer this provider to a family or friend?
Yes
by Darlene Worley xxx.xxx.49.112
January 08, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by steve Barry xxx.xxx.19.216
November 25, 2013
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Map and Directions
3640 W CYPRESS ST, TAMPA, FL 33607