Does this provider remember you by name?
No, I always have to remind them
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was the waiting area spacious?
No, multiple people had to stand
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone