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SLEEPMED THERAPIES INC

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SLEEPMED THERAPIES INC
SLEEPMED THERAPIES INC
(15 Reviews)
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1000 Cobb Pl Blvd NW Suite 510 KENNESAW, GA 30144
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Consumer Feedback

(15 Reviews)
Service
2 star average for Service
Staff
2.5 star average for Staff
Expertise
3 star average for Expertise
Value
3.5 star average for Value
Was seen by an in network MD who I asumed used in an in network DME provider since I picked up the equipment at his office but that was not the case. Nor was I ever advised that they were out of network. Now I am getting these high dollar bills because they are not in network with my insurance. When I spoke to the representative she was not helpful at all and just kept telling me that I owed the charges. I let her know I was not paying out of network fees and I would be bringing the equipment back. Very Very dissatisfied cusomer with both the Dr. and the DME company... they should be ashamed for not advising patients of potiental high dollar bills......
by Dana Jones xxx.xxx.92.50
September 16, 2015
Extremely poor customer service. I've left 3 voicemails for my account rep over the course of 24 hours and each remain unreturned. My next call will be to the supervising manager.
by UnhappyinNC xxx.xxx.146.169
August 06, 2015
Did this retail store have reasonable prices?
Yes
by Anonymous xxx.xxx.164.90
November 10, 2014
Were you able to get all of your questions answered while you were at this retail store?
Some were answered
Did this retail store have reasonable prices?
They were decent, but not very affordable
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this retail store to a family member or friend?
Yes
Was the staff at this retail store friendly?
Yes
by Anonymous xxx.xxx.207.97
May 06, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Lee Coleman xxx.xxx.240.146
July 31, 2013
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Map and Directions
1000 Cobb Pl Blvd NW Suite 510, KENNESAW, GA 30144