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PEKIN PRESCRIPTION LABORATORY INC

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PEKIN PRESCRIPTION LABORATORY INC
PEKIN PRESCRIPTION LABORATORY INC
(16 Reviews)
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1016 COURT ST PEKIN, IL 61554
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Good people no problems.
by rick Reavley xxx.xxx.128.88
January 02, 2020
I expected a small town we are happy to serve you atmosphere at this business. The workers are, to put it lightly rude and rush you though as quick as possible. When phoning in a prescription they ask what prescription you need filled followed by silence until one time a rude lady on the other end said I can't fill this without a name. Geez, was that what the silence was for, sorry I did not know the unsaid prescription phone in protocol. Numbers times scripts have been incorrect or they say the doctor has not called it in when it had been.

Signed,
A soon to be former Pekin Prescription Lab Patron
by Tired of rudeness xxx.xxx.183.50
February 03, 2016
The only beef I have is with billing. For instance I get a statement that says in big letters that the last payment I made was 12/20/14. Well I made a payment on 12/15 and yesterday my husband made a $50 payment. We have been going there for quite some time. My husband has found mistakes before. Other than that the service is good and they help you as soon as they can and even deliver for free. That is a plus!
by catlady xxx.xxx.150.102
March 04, 2015
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.147.41
September 14, 2013
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.198.15
April 16, 2013
You just have to make very clear, what you want here. The right hand doesn't always tell the left hand what's it doing so things get mixed up and misunderstood. But the people are great and they deliver! : )
by Disabled Customer xxx.xxx.154.149
May 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.175.249
May 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.184.103
March 21, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
January 21, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 12, 2011
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Map and Directions
1016 COURT ST, PEKIN, IL 61554