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Susana Mendez
TOTAL HOME HEALTH INC
(44 Reviews)
> Get Phone Number & Directions
780 S MCLEAN BLVD ELGIN, IL 60123
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Consumer Feedback

(44 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this provider have helpful information available online?
Yes
by Anonymous
October 13, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 08, 2011
They left me completely alone for a long time and I became very nervous. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by Anonymous
September 23, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 12, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider rush your appointment?
No
Were you able to relax during your appointment?
Yes
by Anonymous
August 03, 2011
Did this provider listen to your input and concerns?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 20, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
July 16, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
Yes
by Anonymous
June 29, 2011
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 27, 2011
Are you going to visit this provider again?
If I need to, I'll return
Did this provider have reasonable prices?
They were decent, but not very affordable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 23, 2011
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Map and Directions
780 S MCLEAN BLVD, ELGIN, IL 60123