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GOULD'S DISCOUNT MEDICAL INC

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GOULD'S DISCOUNT MEDICAL INC
GOULD'S DISCOUNT MEDICAL INC
(27 Reviews)
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3901 DUTCHMANS LN STE 100 LOUISVILLE, KY 40207
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.155.65
January 30, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.51.56
December 18, 2013
Went to store on Dutchman's lane. Had orders from Doctor to continue home therapy. He wrote order to get the equipment for home use that was like the equipment I was using in his therapy department. Two personnel at this store totally gave me the run around. They bounced my from one person to another. Was there for over an hour without direct answers on anything. When asked what was going on they said it would be a little longer, Finally told them couldn't wait any longer. They said, "OK we will call you in a little bit." Finally heard from them late the next morning. Lady was not friendly on phone. Before I could ask a question, she interrupted me and asked if she could send the order back to me. It wasn't worth continuing the conversation with her, so I said, "yes."

I then contacted my therapist. Told him the story. He said, "Oh, yea. They are terrible."
by MvB xxx.xxx.112.135
December 17, 2013
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.100.111
October 26, 2013
Would you recommend this provider to others?
Yes
Did this provider answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider answer all of your questions?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.207.98
September 17, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.1.254
June 24, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous xxx.xxx.231.98
June 07, 2013
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.14.6
May 23, 2013
Was this provider's staff friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider have reasonable prices?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.3.30
April 16, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.174.195
February 13, 2013
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Map and Directions
3901 DUTCHMANS LN STE 100, LOUISVILLE, KY 40207