Usually late on shipping supplies when I need them. I am not happy with their services.It seems as though they are not aware of the seriousness in getting us supplies in a timely manner.
They are very good at taking your order but very lame at getting it out. They say they have to wait the 90 days per Medicare. But even when my supplies are running very low, they don't get in a hurry to send me my supplies unless I pay to have it shipped overnight. They promise one date and it comes and goes and no delivery. The owner is teaching her employees how to lie and cheat the customer. My last order had damaged boxes and some supplies in a ziploc bag. How sterile is that! I can't wait for the day that I get a new supplier.
SERVICE IS ABOUT AS POOR AS IT CAN BE. THEY DO WHAT EVER THEY CAN TO HOLD UP ORDERS AND SLOW THE PROCESS DOWN TO A CRAWL. THEY WILL EVEN SEND YOUR SUPPLIES TO A DIFFERENT ADDRESS AND CLAIM THEY WERE TRYING TO EXPIDITE YOUR ORDER. MY ADVICE: FIND ANOTHER SUPPLIER THAT CARES, DMS SURE DOESN'T!!!!!!