EGAN Medical, Equipment & Supply

EGAN Medical, Equipment & Supply
EGAN NURSING SERVICES INC 3121 21ST ST http://www.eganmedical.com/ METAIRIE, LA 70002
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you going to visit this retail store again?
Without a doubt!
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did this retail store have reasonable prices?
Absolutely!
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
by Ricky xxx.xxx.130.253
June 19, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Kat Smith xxx.xxx.200.65
August 22, 2013
Egan Medical was the best priced of all the medical supply companies I've done business with. Their staff is competent and their shipping rates are fast.
by Anonymous xxx.xxx.131.122
April 09, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have reasonable prices?
Absolutely!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Randy Abbott xxx.xxx.131.122
January 18, 2013
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.

I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were absolutely amazing and make others in the same field look like beginners.

It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. Although Peter is extremely good looking anyway. He's something else. I'm a woman in my mid-30's and I had to try very hard to maintain a professional demeanor around him. He's so attractive it's almost like he's not even human. Even the bombshell sales rep who was there when I arrived was drooling over him and staring lustfully every time he'd turn his attention away from her.

Back to the point, the prices are really good and the people really know their stuff.
by Emily Collins xxx.xxx.131.122
January 12, 2013
EGAN Medical is a top-of-the-line company. In my dealings with them, the prices have been good, the shipping fast and the customer service friendly. They didn't pressure me to buy anything I didn't need, which I really appreciated. They seem genuinely concerned about the customer - going so far as to recommend a less expensive product than the one I had inquired about as previous customers had nothing but good things to say about it. That really surprised me, as most companies wouldn't have bothered to tell me about the less expensive model of comparable quality. They're a bit of a throwback to the type of local businesses I grew up patronizing (I won't tell which decade as I don't wish to reveal my age, but it was at least half a century ago), only they're online and you have to log onto the internet to get to their storefront. Other than that, I almost felt nostalgic in my dealings with them, and consider myself to be a loyal and happy customer.
by Francis C xxx.xxx.133.216
December 17, 2012
One Star is too many!!! horrible experience...NEVER again!!
Egan Medical Equipment is the worst company I have done business with recently.
The products I ordered arrived and are NOT as described. The products were packaged in such a way I had to commpletely destroy the box to unpack them. I phoned to schedule a return and repeatedly got a recorded message to either send email or phone back. I did both and got no response.
I phoned again did not get an answer to my email. I phoned back and spoke to "Peter". Peter told me to have a nice day and deliberately hung up the phone. How do I know it was deliberate? Peter did not answer my email or phone me back to apologize for the dropped call. In fact Peter did not answer further phone call attempts I made.

I can't believe how rudely I was treated by what I thought was a reputable company. This should have been a simple return. I phoned a different number and spoke with an operator who said she would put me in touch with the owner. One would think the owner of this company would care how it is being run!!

The owner of this company also cannot be bothered to communicate with me. I have been "waiting for this call all day" and he told the phone operator to tell me he was going to phone me in an hour ((5 hours ago)). Do yourself a favor and rethink doing business with this company.

Egan Medical is a division of Egan hospice and homecare services. Being so rude over what should have been a simple return sends what I would believe the owner would agree is the WRONG message to customers. WOW can you believe that they hire such offensive people to deal with the public? Would I put my mother in their care?? Would you????
by Frogjourney xxx.xxx.131.123
August 24, 2012
Egan Medical is the absolute best! A full five stars!
by Anonymous
July 28, 2011
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