when I first started with them, they seemed awesome, now I want to travel and they are making me jump through hoops that they have never made me jump through before. I haven't had my home concentrator look at in 6 months. If I could I would switch today>
apria has become a joke when you call the local office your call is routed to the main phone center where they do not have a clue what needs to be done i couldnt select no stars
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.