Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information