Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern