Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too cold?
No, it was fine