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APRIA HEALTHCARE INC

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APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(16 Reviews)
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1501 NORTHWAY DR STE 3 SAINT CLOUD, MN 56303
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
3 star average for Recommended
Value
3 star average for Value
Staff
4 star average for Staff
I have use Apria in St. Cloud - now Sauk Rapids, Minnesota for over 15 years as the source of CPAP supplies. With few exceptions, I feel like I am bothering the staff with by business.
Today I called with questions about the recall of my CPAP. I once again felt like I was inconveniencing the person that I spoke with. The phone call ended with being told to contact my doctor. I don't know any details of the process that will follow.
I will be looking for vender that welcomes my business.
by Fred Rupp xxx.xxx.3.84
July 22, 2021
This has been a lousy company from day 1! They have bad customer service. When the company was in Duluth, Mn. they weren't to bad. But then everything went to a centralized spot. I am getting rid of my headache with them.
I recently had a call from none of the employees to arrange for pick up of my concentrator. The number I was given does not work! It just rings and rings. Or a recording comes on saying the number does not work.
So I called st. Cloud to try and get thru. No such luck! The person I was connected to wasn't even in the U.S. English was NOT his first language!
So for now I am calling my insurance provider and telling them to not pay for another month. And the concentrator is going outside. I am fed up with this company.
Anyone considering them- RUN in the other direction. They will take your money-but when you need help there is none!
by Ginny xxx.xxx.171.159
August 31, 2016
I would never use this company or any thing. Their phone system is terrible you never get the same person. DO NOT let your provider place an order it will take several calls and 30 plus minutes to cancel
If they were selling air I would rather suffocate that go through them
by Breathless in Minnesota xxx.xxx.64.66
December 28, 2015
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Yes
How would you compare this retail store to other retail stores that you have visited?
Fairly Average
Did this retail store have reasonable prices?
They were decent, but not very affordable
Were you able to get all of your questions answered while you were at this retail store?
Yes
by Anonymous xxx.xxx.198.115
October 14, 2014
Did this retail store have reasonable prices?
No, it was expensive.
Would you recommend this retail store to others?
No
Were you able to get all of your questions answered while you were at this retail store?
Yes
Was the staff at this retail store friendly?
Yes
Was the retail store easy to locate?
Fairly Easy
by Anonymous xxx.xxx.251.28
September 22, 2014
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this retail store have reasonable prices?
They were decent, but not very affordable
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Would you recommend this retail store to others?
Yes
by Anonymous xxx.xxx.160.205
April 24, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.154.170
January 02, 2014
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.61.27
September 10, 2013
Warning: This provider may fail to process credits to insurance companies for Minnesota state employees. If you are a Minnesota state employee and use Bailey insurance, Bailey will garnish your paycheck or state tax refund for credits that were not processed; also, they will not listen to you if you tell them the credit should have been processed and was not. And so, if you are a Minnesota state employee, you may wish to avoid the head ache of Apria and Bailey altogether if you can.
by Stearns xxx.xxx.94.53
May 12, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.25.61
January 23, 2013
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Map and Directions
1501 NORTHWAY DR STE 3, SAINT CLOUD, MN 56303